Everything you need to
start with confidence.
How do I connect a custom domain?＋
Domain connection and mailbox management are handled from your MOVAAI Mail dashboard after signup.
How long does mailbox setup take?＋
Setup time depends on domain verification and DNS changes. Your dashboard will guide you through the required steps.
Can I increase storage or sending limits?＋
Yes. Add 15 GB storage bundles, an additional 100 emails per day, AI token bundles or video-hour bundles.
Does MOVAAI work with Outlook, Apple Mail and Thunderbird?＋
MOVAAI supports standard email access protocols where enabled. Compatibility can depend on the client version and account configuration.
Can I install it on mobile?＋
The web experience is designed for modern mobile browsers and can be installed as a web app where supported.
How does email migration work?＋
Migration options and setup guidance are available through the MOVAAI Mail dashboard and support channels.
How do AI and encryption work?＋
AI features use the tokens included with your mailbox or purchased as add-ons. Encryption descriptions apply only where the relevant feature and message flow support them.
Can I use my business email with Google services?＋
A custom-domain email address can often be used as an identity for third-party services, subject to that provider's account rules.
How do renewal and add-ons work?＋
Subscriptions renew yearly through the MOVAAI Mail dashboard. Add-ons follow the limits, validity and GST shown at purchase.
What is included in the free trial?＋
Each trial mailbox includes 15 GB storage, 100 emails/day, 10 video meeting hours, 200,000 AI tokens, Calendar, Contacts, Notes, Drive, GMOffice and Outreach for 14 days.